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Terms and Conditions

Please read through our Terms and Conditions. If you do not agree with them, please do not use the website. If you do use the website, your conduct indicates that you agree to the bound by the Terms and Conditions.

This website is owned and managed by Serve Afghanistan (Hereafter referred to as ‘Serve’). We are a charity registered in the United Kingdom (number 1105086). Our company number is 4759091, our NGO Number registered with the Afghan Ministry of Economy is 50 and our registered office is c/o UHY Hacker Young, 6 Broadfield Court, Broadfield Way, Sheffield, S8 0XF, UK.

For the purposes of these terms and conditions, ‘us’, ‘we’ and ‘our’ refer to Serve.


This website is made available for your private or personal use, or otherwise in pursuit of Serve’s charitable objects, subject to our Terms.

You agree to only use the website for lawful purposes and in a manner which does not infringe the rights or restrict or inhibit the use or enjoyment of the site by any third party. Users of our interactive features should also refer to our Terms of Use and Participants’ Rules below.

You must not knowingly transmit any data, send or upload any material which contains viruses or any other harmful programs which could harm computer software or hardware.

Although we will use reasonable efforts to keep the information on our website up to date and correct we cannot guarantee it will be complete and accurate and we cannot take responsibility for any inaccuracies, omissions or errors attributable to the author of such materials.

When we make available guidelines or instructions for carrying out activities you must not rely on them as stating best, recommended or safe practice. Before you engage in such an activity you should consult an appropriately qualified independent adviser. In any event, any decision made by users of our website, on the basis of information supplied on the site, is the responsibility of the user. We do not accept liability (as far as permitted by law) for any loss arising from any use or reliance on information or links included in this website.

Except as specifically set out in these Terms and Conditions, to the fullest extent permissible by law, neither Serve nor any of its affiliates, directors, employees or other representatives will be liable (whether under contract, tort or statute) for any of the following losses or damage (whether or not such losses were foreseeable):

  • Losses suffered by third parties
  • Loss of data
  • Loss of profit
  • Loss of revenue
  • Loss of business or opportunity
  • Loss of goodwill; or
  • Any indirect, consequential, special or exemplary damages

Arising from the use of the website, the inability to use the website, the results of the use of the website, any website linked to it or any material contained in the website and for the avoidance of doubt the losses listed immediately above are intended to be severable.

The foregoing does not affect Serve’s liability for death or personal injury arising from Serve’s negligence or Serve’s liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Serve is not responsible for ensuring the availability of this website or the timeliness or otherwise of any content or information being made available to you and we reserve the right to make changes to the site at any time without notice.

Serve also takes no responsibility for the content of external internet sites. Other websites that we link to are owned and operated by third parties and Serve has no control over them. The fact that we include links to other websites does not mean that we approve of or endorse any other third party website or the content of that website. We accept no liability for any statements, information, products or services that are published on or are accessible through any websites owners or operated by third parties.  

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions or the like, is and will be treated as non-confidential and non-proprietary information.  

We reserve the right to terminate your access to the website or any part of it or to withdraw any of our services at any time without notice for any reason. Occasionally we may restrict access to some parts or the whole of our website to users who have registered with us.

As we also reserve the right to replace or modify these Terms and Conditions and any linked policies at any time without notice and we therefore advise that you check this page each time you use the site. Your continued use of the website after any such change constitutes acceptance of the relevant modified or new terms of use.


We process information about you in accordance with our privacy policy on the Privacy Policy section of the website. By using our website, you consent to such processing and you warrant that all personal information provided by you is accurate. 


You may link to any page on our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

You must not establish a link from any website that is not owned by you.  

The website must not be framed on any other site, nor may you create a link to any part of the website other than the home page. We reserve the right, at any time and for any reason not prohibited by law, to deny permission to anyone to link to our website and to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the Terms and Conditions.


Copyright, trademarks and all intellectual property rights on this website are the property of Serve, who have sole legal and beneficial title, except where we state otherwise. Compliance with copyright law is your liability.

Copying or distribution for any commercial or business use is not permitted without prior written consent from Serve. Scroll down for more on our copyright policy.

All copyright, design rights and database rights and other intellectual property rights in the online services remain the sole property of Serve or its licensors.

Banners are the property of the third party provider of the banners.

We’d love you to be able to show your support for our work by using our logo on materials you produce for that purpose, so if you need a Serve logo for any of the following uses, you can download an appropriate version from the website:

  • You are working in partnership with Serve and want to use the logo on resources / materials to promote this
  • You need a logo for an event raising money for Serve
  • You want to use the logo to promote and raise awareness of Serve’s work
  • You would like to use the logo in a school project or presentation

For all other uses, including all commercial use, please complete our Permission Request Form.

You may reproduce Serve copyright material appearing on this website free of charge without specific permission for private personal use as long as the copyright source indications are also copied, the document is not changed in any way, it is copied in its entirety and is not reproduced in a derogatory or misleading manner or context.

You cannot however reproduce copyright material owned by any other person. For example, you cannot reproduce photographs which are the property of a news agency or copy articles which are marked as being owned by a particular newspaper such as The Guardian.

If you wish to reproduce content from our website, please contact us for permission on


If you think our intellectual property rights are being infringed, or if you think we may be infringing some else’s intellectual property rights, please contact


These Terms and Conditions are subject to English law. All claims or disputes (including non-contractual disputes or claims) arising out of or in connection with the use of the websites shall be subject to the non-exclusive jurisdiction of the courts of the United Kingdom. 

If you have any queries please contact us at


Participating in blogs, debates, Q&As and polls on the Serve site:

We welcome your participation in any interactive feature on our site, including your posting comments to our blogs, submitting questions for a featured Q&A, adding your opinion to one of our debates, taking part in one of our polls or adding to our prayer wall. We want to hear your views in response to our debates and blogs and we will listen to your comments.

For the purpose of the Terms of Use, ‘post’ can refer to any interactive section of the website.

Due to the sensitivity of some of the locations we work in and the issues that we address, we may have to moderate all comments submitted. This is a precaution to ensure that we do not jeopardise our staff security. For this reason, there may be a delay between the submission of your comment and it appearing on the site. We will do our best to include your post as quickly as possible. We reserve the right to withhold any post, without further comment or notice to you.

We reserve the right to remove the access of any individual who has abused Serve’s web services, breached the Terms and Conditions, Terms of Use and/or persistently submitted inappropriate material.  

Be aware that in exceptional circumstances Serve could be legally obliged to reveal your registration information and/or IP address to the authorities.

In order to participate in any interactive feature on this site, we ask that you observe the Terms of Use, including the following Participants' Rules. Site users are also governed by our website Terms and Conditions.


  • Please be considerate of other participants’ access to and enjoyment of the post and avoid using slang or shorthand.
  • People of all ages and backgrounds visit Please do not use profanities or other words (including shorthand or substitutions) that might offend others.
  • Do not post any material that is defamatory, obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening, harassing, discriminatory, blasphemous or otherwise unlawful or illegal. A defamatory comment is one that is capable of damaging the reputation of a person or organisation.
  • Do not post anything that is or may be contempt of court (anything that risks prejudicing ongoing or forthcoming court proceedings) and avoid breaking any known court injunction.
  • Do not incite people to commit any crime, including incitement of racial hatred.
  • Do not post personal attacks on other participants.
  • Do not impersonate other participants or public figures.
  • Do not create multiple user identities for the purpose of abusing the services of this site or the experience of other users.
  • No personal information please. It is not acceptable to publicise your or anyone else's contact details. This is for your own safety and that of everyone who uses this service.
  • Please do not submit questions or comments of a personal nature to our bloggers, debaters or interviewees. We will consider these off topic and will not include them.
  • No spamming or flooding.
  • All posts should relate directly to the discussion topic.
  • We reserve the right to terminate lengthy and involved discussions between a handful of people if we feel that this is having a negative impact on fellow participants' experience on the site.
  • We reserve the right to post a representative comment or question if we have received a number of a similar nature.
  • We reserve the right to edit comments for length.
  • Occasionally, when discussions have become irrelevant to the post in question, we will close comments on that post, and we may delete comments already posted if they are unrelated to the topic, to reduce the size of the page for other users.
  • Do not submit anything that may infringe another's rights, including intellectual property rights.
  • All submissions should be your own original work. Do not post content you have copied from someone else. On submitting content or comment, you warrant to us that your submission is your own original work and you acknowledge that any breach of this warranty may cause us damage or loss and you agree to indemnify us in full and permanently against any third party liabilities, claims, costs, loss or damage we incur as a result of including material you submit to us, including consequential losses.
  • You grant us a non-exclusive, perpetual, royalty-free, worldwide licence to republish any material you submit to us in any format, including without limitation print and electronic format.
  • No advertising or marketing or any kind, or posting of web links (URLs).
  • Please do not respond to posts in order to make a general complaint or ask a general question about Serve. Instead use our Contact Us pages to direct your question to the relevant department.
  • Our registration process may request that you supply us with your name and email details. We will only use this information to validate your access to the discussions and for other service administration purposes, unless you specifically opt in to receive further information from us.
  • We will hold your personal data on our systems for as long as this service is provided, or until you request that we remove your details.


We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of the terms of use. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.


Serve owns and operates this site. All the materials on our website – – including names, images and logos identifying Serve or third parties and their products and services, are subject to copyright and trademark restrictions. The copyright and database rights in this website and in all the contents of all the pages in this website are owned by or licensed by Serve and are protected by UK and international copyright laws.

No material from may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal non-commercial use only, provided you keep intact all copyright and other proprietary notices.

If you do download software from the site, the software including any files, images incorporated in or generated by the software and data accompanying the Software (together, the "Software") are licensed to you by Serve. Serve does not transfer title to the Software to you.

You own the medium on which the Software is recorded, but Serve, or its licensors retain full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse-engineer or disassemble the Software.

Unless otherwise specified, the authors of the literary and artistic works in the pages in this website have asserted their moral right pursuant to section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of these works. Essentially, anyone who contributes to this site is deemed to express his/her right to be identified.

You may copy documents for your personal use, but only if you give Serve as the source and include our copyright mark, no modifications are made and the document is copied in its entirety.

No part of this website may be publicly reproduced in any form unless the user (that’s you) gains our prior written consent.

Commercial use or publication of any item displayed on our website is strictly prohibited without prior authorisation from Serve. Some documents, photos and graphics are published on the site with the permission of the relevant copyright holders, other than Serve.

For enquiries regarding copyright permission, please contact us at

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